Can’t Create AdSense Account – Email Address Already Used / Exists

I was recently cancelling my old Google AdSense account so that I could create a new one with the email address that I use for all of my other Google accounts. However, AdSense wouldn’t let me create the new account. When I would try to choose the option that “I have an email address and password (Google Account) I already use with Google services” and select to use my existing Google account for AdSense, it gives an error that my email address is already associated with an AdSense account. I had never created an AdSense account with this email address, so why was it saying this?

I had performed many searches trying to find the solution to this, but could not find any answers that worked for my situation. By fortunate chance, about a week later I fell upon the answer.

What is the problem, you ask? Google Custom Search. I have a Custom Search account, which apparently associates your email address with an AdSense ID so that it can display ads with your search results. I didn’t create that AdSense ID; the Custom Search account must have done it automatically without asking me first and without allowing me to access the AdSense account.

If you have this same AdSense problem and have a Custom Search account, then go ahead and check this out to see if it is the same as mine:

  1. Log in to your Google Custom Search (http://www.google.com/cse/) that is associated with the email address that you are trying to use for AdSense.
  2. Go to the main page that shows a list of all of your existing custom search engines.
  3. Click on “control panel” next to one of the custom search engines you have created.
  4. On the left, click the link named “Make money”.
  5. The page that loads will show the message “Your search engine is currently associated with the following AdSense id: ####”, where #### is your AdSense publisher ID.

I found this unexpected link between Custom Search and AdSense only because I logged in to my Custom Search account to change some settings, decided to browse through all of the available settings out of curiosity, and stumbled upon the assigned “AdSense id”. That was how I realized why Google thought I had an AdSense account already.

This auto-generated account was never activated for me because it never sent me an email asking for confirmation of my email address. This also means that if you log in to you normal Google Accounts page, then AdSense is not listed as one of your chosen products (nor will it let you choose it). The solution to this problem is to get Google to “resend” the confirmation email (even though they never sent it to begin with). To do this, do the following:

  1. Make sure you are currently logged OUT of your general Google Accounts page.
  2. Go to the password retrieval page for AdSense (https://www.google.com/accounts/forgotpasswd).
  3. Enter the problematic email address with which you have been trying to create an account.
  4. Click the “Submit” button.
  5. It will bring up a new page with a message saying it can’t reset your password because your AdSense account is still being reviewed and is waiting for you to confirm you email address per the instructions in the email it originally sent you (i.e., the email that it actually never sent you). It will ask you if you want to resend the aforementioned email confirmation message.
  6. Enter your email address the box and click the “Submit” button.
  7. An email has been to your address. The email includes a link that, when clicked, will confirm your email address. Click that link in the email.
  8. Clicking the link will take you to an AdSense page thanking you for confirming your email address and stating that you should now receive a response to your AdSense application in 1 to 2 days (although it could be up to a week).

Congratulations! You have redeemed your account from limbo and now only need to wait for approval or rejection of your account. I am currently at this state in the process – waiting for the response. Looking back on this now, this solution (reseting the password) should have been more obvious to me from the beginning. Oh well, it does appear to be a bug in the system (or at least the repercussions of a old bug back from when I first created my Google Custom Search account) that I have a hunch affects a lot of other people.

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